Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website (“Site”). By using the Site, you agree to the practices described below.

1) Information We Collect

A. Information you provide to us
When you interact with our Site, you may provide information such as:

  • Name, email address, phone number

  • Shipping and billing address

  • Order details (items purchased, order history)

  • Customer support messages and any details you share

B. Information collected automatically
When you browse the Site, we automatically collect certain information, including:

  • Device information (browser type, IP address, device identifiers)

  • Usage data (pages visited, time on site, clicks)

  • Cookies and similar tracking technologies (see “Cookies” below)

C. Payment information
Payments are processed through secure third-party payment providers. We do not store or have access to your full card number. Depending on your payment method, your payment provider may collect and process payment details under their own privacy policies.

2) How We Use Your Information

We use information to:

  • Process and fulfill orders (shipping, returns, order updates)

  • Communicate with you about purchases, support requests, or account activity

  • Prevent fraud, protect our store, and reduce unauthorized activity

  • Improve our Site (performance, content, product experience)

  • Send marketing communications if you opt in, and allow you to opt out anytime

3) Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site working properly (cart/session functionality)

  • Remember preferences (region, language, login state where applicable)

  • Analyze traffic and performance

  • Support advertising and marketing (where enabled)

You can control cookies through your browser settings. Blocking cookies may affect certain Site features (like checkout or cart functionality).

4) How We Share Information

We may share your information with trusted third parties only as needed to operate our business, such as:

  • Payment processors (to process payments)

  • Shipping carriers and fulfillment partners (to deliver orders)

  • Customer support tools (to communicate with you)

  • Analytics and marketing providers (to measure and improve performance, if enabled)

We may also share information:

  • To comply with legal obligations (lawful requests, court orders)

  • To protect our rights, customers, or Site security

  • As part of a business transfer (merger, acquisition, or asset sale)

We do not sell your personal information in the traditional sense. (If you use advertising tools that share data for targeted ads, mention that here in the next section.)

5) Marketing Preferences

If you subscribe to our marketing messages, you can opt out anytime by:

  • Using the unsubscribe link in an email, or

  • Contacting us through the support information on our Site

Even if you opt out of marketing, we may still send important transactional messages (order confirmations, shipping updates, account notices).

6) Data Retention

We keep personal information as long as needed to:

  • Fulfill orders and provide customer support

  • Maintain business records

  • Meet legal, tax, or compliance obligations
    When information is no longer needed, we take reasonable steps to delete or anonymize it.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Rights and Choices

Depending on where you live, you may have rights to:

  • Request access to the personal information we have about you

  • Request correction or deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To make a request, contact us using the support information on our Site. We may need to verify your identity before completing certain requests.

9) Children’s Privacy

Our Site is not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.

10) International Visitors

If you access our Site from outside the United States, your information may be processed and stored in countries where we or our service providers operate. By using the Site, you understand your information may be transferred internationally.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

12) Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us using the contact information provided on our Site.