Shipping Policy

At Granted Solutions, we work to process and deliver orders as efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days, Monday through Friday. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Delivery Times

United States: 7–12 business days
International: 7–15 business days

Delivery times are estimates and may vary because of the destination, carrier delays, customs processing, weather, or other circumstances outside our control.

Shipping Costs

Available shipping methods and charges are shown at checkout. Some orders may qualify for free shipping.

Order Tracking

Tracking information will be emailed after your order ships. Please allow 2–5 days for tracking updates to begin appearing.

International Orders

International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are not controlled by Granted Solutions.

Incorrect Shipping Addresses

Review your shipping address carefully before placing your order. Contact us as soon as possible if you notice an error. Once an order is processed or shipped, the address may not be changeable.

Lost or Damaged Packages

If an order is lost in transit or arrives damaged, email andre@thegrantedsolutions.com. For damaged items, contact us within 7 days of delivery and include your order number and photos when possible.

Returns

Eligible items may be returned within 30 days of delivery. We do not charge a restocking fee. Review our Returns & Refunds Policy for complete details.