Returns & Refunds

We want you to love what you ordered. If something isn’t right, we’ll make it right.

Return window

You may request a return within 30 days of delivery.

Eligibility

To be eligible for a return:

• The item must be in unused condition (or in the condition received)

• Returned with original packaging when possible

How to start a return

Email Andre@thegrantedsolutions.com with:

• Your order number

• The item(s) you want to return

• A quick note on the reason (optional but helpful)

We’ll reply with return instructions.

Refunds

Once your return is received and inspected, we’ll notify you. Approved refunds are issued back to the original payment method. Your bank/payment provider may take a few business days to post the refund.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us within 7 days of delivery with a photo and your order number. We’ll fix it ASAP.

Final sale items

Some items may be marked as final sale and are not eligible for return (this will be shown on the product page).